# Partners

## **KYB**

**Know Your Business (KYB)** is a compliance process specifically geared towards businesses, similar to widely-used Know Your Customer (KYC) procedures for individuals.

As such, KYB constitutes a set of measures to obtain comprehensive information about business partners or clients. KYB is mandatory for financial and crypto platforms and is carried out according to their internal policies and legal requirements.

<figure><img src="/files/U1T9xnVL5wfdFHvbJc50" alt=""><figcaption></figcaption></figure>

**Documents:**

The standard set of documents includes:

* The company’s official extract from the business register
* Information about the company’s ultimate beneficial owner (UBO)
* Information about shareholders owning over 25% of the company’s shares
* Information about the company’s director

The list of required documents may vary according to the policies of specific businesses. Companies licensed to work with crypto assets can also request confirmation of the welfare of beneficial owners, proof of source of income, and other documents to identify activities and their legal grounding, as well as the identities of business owners and other executives.

Additional information is collected via questionnaires, including but not limited to: average monthly and yearly turnover; a detailed description of business activities; and materials essential for establishing a legal relationship.

Licensed companies (payment or crypto service providers) impose more stringent requirements on customers during KYB and KYC procedures. For such companies, the standards for carrying out verification procedures are set by regulators while the state supervisory authority controls overall compliance.

{% hint style="info" %}
For institutional clients and partners, KYB and compliance checks
{% endhint %}

{% columns %}
{% column %}
Please send the relevant information to our **Legal and Partner Services team** based on this template. Once reviewed and approved, we will send you a draft **Service Agreement**.

[**partners@coindpay.xyz**](mailto:partners@coindpay.xyz)
{% endcolumn %}

{% column %}

<figure><img src="https://cdn.coindpay.xyz/stream/static/home/content/partners_bg_01.jpg" alt=""><figcaption></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

### Email Template

> ## CoindPay KYB Requirements for Business Partners
>
> Welcome to **CoindPay**! To ensure smooth onboarding and regulatory compliance, all business partners and clients are requested to complete the **Know Your Business (KYB) and compliance verification**.
>
> ### 1. Business Information
>
> * **Legal company name**, registration number, and country of incorporation
> * **Registered office address** and official website
> * **Description of business activities and services offered**
>
> ### 2. Beneficial Ownership
>
> * Full names of **ultimate beneficial owners (UBOs)**
> * Ownership percentages and roles within the company
> * **Identification documents** of all UBOs
>
> ### 3. Compliance & Risk Assessment
>
> * Screening against **sanctions lists**, **Politically Exposed Persons (PEP)** databases, and **adverse media**
> * Transaction monitoring setup for **anti-money laundering (AML)** purposes
>
> ### 4. Merchant KYB Checklist
>
> * Submit **company registration certificate** and proof of address
> * Provide **beneficial ownership and director information**
> * Confirm transaction types, regions, and expected volumes
> * Acknowledge **CoindPay’s AML/KYC policies**
>
> ### 5. Information Update & Reporting
>
> * Notify CoindPay immediately of **changes to ownership, business structure, or regulatory status**
> * Submit updated **KYB documentation** whenever requested
> * Ensure all transaction information is accurate and up-to-date
>
> ### 6. High-Risk Activities Prohibition
>
> * Do **not** engage in transactions involving **sanctioned individuals, entities, or jurisdictions**
> * Avoid transactions with **PEPs** without prior approval
> * Comply with CoindPay’s **AML/CTF policies** to prevent illicit activity
>
> ### 7. Support & Assistance
>
> * For any questions regarding KYB or compliance requirements, contact CoindPay at:
>   * **Email:** <mark style="background-color:purple;"><partners@coindpay.xyz></mark>
>   * **Support Chat:** accessible via the Widget
>
> ### 8. Key Reminders
>
> * All KYB requirements are mandatory for account activation
> * Incomplete or inaccurate information may result in **delays or denial of services**
> * Compliance ensures smooth **fiat-to-crypto payments** and operational reliability
>
> ***
>
> **Note:** This KYB template ensures your business is ready to use **CoindPay services** safely and legally. Keep all documentation accurate and submit promptly to avoid service interruptions.

### Table Template

<figure><img src="/files/OMAvdxNvXkQIt4Lk3uDn" alt=""><figcaption></figcaption></figure>

<table><thead><tr><th width="75.783203125">No.</th><th width="266.5009765625">Category</th><th width="643.888671875">Required Documents or Links</th></tr></thead><tbody><tr><td>1</td><td><mark style="color:purple;"><strong>*</strong></mark><strong>CoindPay AppId</strong></td><td>⬜ Your Business/Merchant/Developer Unique Id</td></tr><tr><td>2</td><td><mark style="color:purple;"><strong>*</strong></mark><strong>Customer KYB Questionnaire Legal Entities</strong></td><td><p>⬜ <a href="https://4241769897-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSH3Edva2xmXt469sOUlR%2Fuploads%2FfSlykPJNvLDkq5mjDJ32%2FCustomer%20KYB%20Questionnaire%20Legal%20Entities.pdf?alt=media&#x26;token=27254e8b-45ad-442f-9649-50e0ab83c709">Download and complete the “Customer KYB Questionnaire – Legal Entities” form</a></p><div data-gb-custom-block data-tag="file" data-src="/files/LJOhKByucFTJ2KOZjm0Q"></div></td></tr><tr><td>3</td><td><mark style="color:purple;"><strong>*</strong></mark><strong>Business Information</strong></td><td><p>⬜ 1. Company registration certificate</p><p><br>⬜ 2. Proof of registered address (e.g., utility bill or lease agreement)</p><p><br>⬜ 3. Official website information（website）</p></td></tr><tr><td>4</td><td><mark style="color:purple;"><strong>*</strong></mark><strong>Beneficial Ownership (UBO)</strong></td><td><p>⬜ 1. Identification documents of all ultimate beneficial owners (passport/ID)</p><p><br>⬜ 2. Ownership percentages and roles<br><br><mark style="background-color:purple;">Shareholding of less than 5% can be exempted from submission.</mark></p></td></tr><tr><td>5</td><td><mark style="color:purple;"><strong>*</strong></mark><strong>Directors Information</strong></td><td>⬜ 1. Identification documents of <strong>directors</strong> and any shareholders holding <strong>more than 5%</strong> ownership<br><br>⬜ 2. List of <strong>directors</strong> and <strong>shareholders</strong> with <strong>more than 5%</strong> ownership, or relevant pages from Articles of Association</td></tr><tr><td>6</td><td><mark style="color:purple;"><strong>*</strong></mark><strong>Business Activities</strong></td><td><p>⬜ 1. Description of business activities or company profile</p><p><br>⬜ 2. Transaction types, business category/type, primary regions of operation, and expected volumes</p></td></tr><tr><td>7</td><td><mark style="color:purple;"><strong>*</strong></mark><strong>Support &#x26; Contact</strong></td><td>⬜ 1. The link entry for “Contact Us,” refer to the example: <a href="https://circle.com/contact-us">https://circle.com/contact-us</a></td></tr><tr><td>8</td><td><mark style="color:purple;"><strong>?</strong></mark><strong>Compliance &#x26; Risk Assessment</strong></td><td><p>⬜ 1. <strong>AML/KYC Policy</strong> documentation or link acknowledgment of <strong>Terms of Service</strong>  (a document or accessible link)  Refer to our <a href="https://coindpay.xyz/user/policy">AML/CTF Policy</a> （If referring to financial instruments such as equities or FX）</p><p><br>⬜ 2. Screening results against sanctions lists and PEP databases (if available)</p></td></tr><tr><td>9</td><td><mark style="color:purple;"><strong>?</strong></mark><strong>Updates &#x26; Reporting</strong></td><td>⬜ 1. Updated KYB documents when there are changes in company structure or UBOs（Async process）</td></tr></tbody></table>

{% hint style="info" %}

1. **The official CoindPay Merchant/Developer AppId** must be registered by the developer or the authorized company representative via the CoindPay website. It can be retrieved in the **Account** > <https://coindpay.xyz/account>
2. <mark style="color:purple;">**\***</mark> indicates a **required** field, and <mark style="color:purple;">**?**</mark> indicates an **optional** field.
3. All requested materials may be submitted as **documents or online links**, provided that **each item is supplied and clearly mapped to its corresponding requirement**.
   {% endhint %}

{% hint style="warning" %}

#### Customer questionnaire for your legal entities

{% endhint %}

{% file src="/files/LJOhKByucFTJ2KOZjm0Q" %}

## **Forbidden Industries**

This document forms an integral part of the **CoindPay Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) Compliance Framework**.

CoindPay does **not provide services** to the following businesses:

1. Adult content websites (pornographic content)
2. Unlicensed alcohol or tobacco stores, smoking mixtures, e-cigarettes and related liquids
3. Counterfeit goods or products infringing copyright or trademarks
4. Cyberlockers, torrent platforms, file-sharing services, and Usenet providers
5. Financial pyramid schemes (including MLM or Ponzi schemes)
6. Illegal or offensive content websites (including terrorism, hate speech, or extremism)
7. Malware or spyware providers
8. Unlicensed marijuana or other psychoactive plants
9. Synthetic drug stores (e.g., Spice, K2)
10. Modification chips, black boxes, or devices used to alter or bypass hardware or software restrictions
11. Subscription-based nutrition, vitamin, supplement, herbal, or natural health product services
12. Unlicensed online pharmacies, drugstores, prescription medication, or psychotropic substances
13. Penny auction platforms
14. Sale or distribution of video, audio, visual, software, or other copyrighted materials without proper authorization
15. License holders or resellers without proper authorization
16. Unlicensed financial service providers (including forex, CFD, binary options, or currency conversion services)
17. Unlicensed gambling services
18. Unlicensed ICOs or token offerings
19. Unlicensed payment service providers
20. Sale of weapons or weapon parts
21. Sale of government-issued documents
22. Closed user groups or restricted membership platforms
23. Privacy coins and cryptocurrency mixing services designed to obscure the origin or destination of funds
24. Sanctioned jurisdictions / OFAC restricted regions

## **Compliance** Enforcement

<mark style="background-color:red;">**CoindPay maintains ongoing compliance alignment with card networks and payment gateway partners and continuously updates its risk control framework based on real-time monitoring. Any merchant or partner attempting to bypass our compliance review or risk controls may be subject to service refusal, account suspension or termination, and potential financial penalties where applicable.**</mark>


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