Partners

All CoindPay partners are required to complete KYB verification and compliance review prior to integration. The process includes validating company details, ownership structure, and key stakeholders.

KYB

Know Your Business (KYB) is a compliance process specifically geared towards businesses, similar to widely-used Know Your Customer (KYC) procedures for individuals.

As such, KYB constitutes a set of measures to obtain comprehensive information about business partners or clients. KYB is mandatory for financial and crypto platforms and is carried out according to their internal policies and legal requirements.

Documents:

The standard set of documents includes:

• The company’s official extract from the business register

• Information about the company’s ultimate beneficial owner (UBO)

• Information about shareholders owning over 25% of the company’s shares

• Information about the company’s director

The list of required documents may vary according to the policies of specific businesses. Companies licensed to work with crypto assets can also request confirmation of the welfare of beneficial owners, proof of source of income, and other documents to identify activities and their legal grounding, as well as the identities of business owners and other executives.

Additional information is collected via questionnaires, including but not limited to: average monthly and yearly turnover; a detailed description of business activities; and materials essential for establishing a legal relationship.

Licensed companies (payment or crypto service providers) impose more stringent requirements on customers during KYB and KYC procedures. For such companies, the standards for carrying out verification procedures are set by regulators while the state supervisory authority controls overall compliance.

For institutional clients and partners, KYB and compliance checks

Please send the relevant information to our Legal and Partner Services team based on this template. Once reviewed and approved, we will send you a draft Service Agreement.

[email protected]

Email Template

CoindPay KYB Requirements for Business Partners

Welcome to CoindPay! To ensure smooth onboarding and regulatory compliance, all business partners and clients are requested to complete the Know Your Business (KYB) and compliance verification.

1. Business Information

• Legal company name, registration number, and country of incorporation

• Registered office address and official website

• Description of business activities and services offered

2. Beneficial Ownership

• Full names of ultimate beneficial owners (UBOs)

• Ownership percentages and roles within the company

• Identification documents of all UBOs

3. Compliance & Risk Assessment

• Screening against sanctions lists, Politically Exposed Persons (PEP) databases, and adverse media

• Transaction monitoring setup for anti-money laundering (AML) purposes

4. Merchant KYB Checklist

• Submit company registration certificate and proof of address

• Provide beneficial ownership and director information

• Confirm transaction types, regions, and expected volumes

• Acknowledge CoindPay’s AML/KYC policies

5. Information Update & Reporting

• Notify CoindPay immediately of changes to ownership, business structure, or regulatory status

• Submit updated KYB documentation whenever requested

• Ensure all transaction information is accurate and up-to-date

6. High-Risk Activities Prohibition

• Do not engage in transactions involving sanctioned individuals, entities, or jurisdictions

• Avoid transactions with PEPs without prior approval

• Comply with CoindPay’s AML/CTF policies to prevent illicit activity

7. Support & Assistance

• For any questions regarding KYB or compliance requirements, contact CoindPay at:

  • Email: [email protected]

  • Support Chat: accessible via the Widget

8. Key Reminders

• All KYB requirements are mandatory for account activation

• Incomplete or inaccurate information may result in delays or denial of services

• Compliance ensures smooth fiat-to-crypto payments and operational reliability

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Note: This KYB template ensures your business is ready to use CoindPay services safely and legally. Keep all documentation accurate and submit promptly to avoid service interruptions.

Table Template

No.	Category	Required Documents or Links
	*CoindPay AppId	⬜ Your Business/Merchant/Developer Unique Id
1	*Business Information	⬜ 1. Company registration certificate ⬜ 2. Proof of registered address (e.g., utility bill or lease agreement) ⬜ 3. Official website information（website）
2	*Beneficial Ownership (UBO)	⬜ 1. Identification documents of all ultimate beneficial owners (passport/ID) ⬜ 2. Ownership percentages and roles Shareholding of less than 5% can be exempted from submission.
3	*Directors Information	⬜ 1. Identification documents of directors and any shareholders holding more than 5% ownership ⬜ 2. List of directors and shareholders with more than 5% ownership, or relevant pages from Articles of Association
4	*Business Activities	⬜ 1. Description of business activities or company profile ⬜ 2. Transaction types, business category/type, primary regions of operation, and expected volumes
5	*Compliance & Risk Assessment	⬜ 1. AML/KYC Policy documentation or link acknowledgment of Terms of Service (a document or accessible link) Refer to our AML/CTF Policy ⬜ 2. Screening results against sanctions lists and PEP databases (if available)
6	*Support & Contact	⬜ 1. The link entry for “Contact Us,” refer to the example: https://circle.com/contact-us
7	?Updates & Reporting	⬜ 1. Updated KYB documents when there are changes in company structure or UBOs（Async process）

1. The official CoindPay Merchant/Developer AppId must be registered by the developer or the authorized company representative via the CoindPay website. It can be retrieved in the Account > https://coindpay.xyz/account

2. * indicates a required field, and ? indicates an optional field.

3. All requested materials may be submitted as documents or online links, provided that each item is supplied and clearly mapped to its corresponding requirement.

Customer questionnaire for your legal entities

346KB

Customer KYB Questionnaire Legal Entities.pdf

PDF

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Forbidden Industries

This document forms an integral part of the CoindPay Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) Compliance Framework.

CoindPay does not provide services to the following businesses:

1. Adult content websites (pornographic content)

2. Unlicensed alcohol or tobacco stores, smoking mixtures, e-cigarettes and related liquids

3. Counterfeit goods or products infringing copyright or trademarks

4. Cyberlockers, torrent platforms, file-sharing services, and Usenet providers

5. Financial pyramid schemes (including MLM or Ponzi schemes)

6. Illegal or offensive content websites (including terrorism, hate speech, or extremism)

7. Malware or spyware providers

8. Unlicensed marijuana or other psychoactive plants

9. Synthetic drug stores (e.g., Spice, K2)

10. Modification chips, black boxes, or devices used to alter or bypass hardware or software restrictions

11. Subscription-based nutrition, vitamin, supplement, herbal, or natural health product services

12. Unlicensed online pharmacies, drugstores, prescription medication, or psychotropic substances

13. Penny auction platforms

14. Sale or distribution of video, audio, visual, software, or other copyrighted materials without proper authorization

15. License holders or resellers without proper authorization

16. Unlicensed financial service providers (including forex, CFD, binary options, or currency conversion services)

17. Unlicensed gambling services

18. Unlicensed ICOs or token offerings

19. Unlicensed payment service providers

20. Sale of weapons or weapon parts

21. Sale of government-issued documents

22. Closed user groups or restricted membership platforms

23. Privacy coins and cryptocurrency mixing services designed to obscure the origin or destination of funds

24. Sanctioned jurisdictions / OFAC restricted regions

Compliance Enforcement

CoindPay maintains ongoing compliance alignment with card networks and payment gateway partners and continuously updates its risk control framework based on real-time monitoring. Any merchant or partner attempting to bypass our compliance review or risk controls may be subject to service refusal, account suspension or termination, and potential financial penalties where applicable.